Agree the data before putting it to use
Every implementation begins with an understanding of the assets, current reporting and intended users. A dedicated Callidus team leads the process from start to finish; scope, timing and each party’s responsibilities are confirmed in a separate proposal.
Define the scope
Review asset types, data sources, indicators, report formats, users and access rights; agree the required functions and acceptance criteria.
Prepare and reconcile data
Agree templates, calculation methods and the historical data to migrate; resolve gaps and discrepancies. Figures are published only after the agreed approval step.
Train and pilot
Individual guidance for each role; a trial reporting period to check figures, access rights and how discrepancies are resolved.
Accept and operate
Confirm the pilot results, reporting schedule, responsible contacts and support before operational use.
Two ways to keep data current
Your team updates
Your appointed staff enter figures or upload them using a standard template. The Callidus team checks and reconciles the data and provides support within the contractual scope.
Callidus updates on your behalf
The Callidus team receives figures from the operator, reconciles them and prepares reports within the agreed service scope.
Both approaches define responsibility for data entry, reconciliation and publication; data editors do not approve their own entries. Changes are recorded under the agreed process. Connections to hotel management, property management, accounting and point-of-sale systems are implemented following an assessment of interfaces, access rights and data scope.
Fees
Callidus is offered with an initial set-up fee and an annual fee per property or component. Data update services and system connections are quoted separately once your requirements have been agreed.